Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Any size limit for sms text size?

Tags: rest api

Nov 16, 2019 at 3:28am • 2 replies • 0 likes

Dilip Kunder

I wish to know while using sms api of rc do we restrict our text messages to a certain character limit?

Didn't find anything like that. What is the size it restricts?

2 Answers

Khadhar Koneti answered on Nov 18, 2019 at 10:00am

Hi Dilip,

Text of a message. Max length is 1000 symbols (2-byte UTF-16 encoded). If a character is encoded in 4 bytes in UTF-16 it is treated as 2 characters, thus restricting the maximum message length to 500 symbols. Yes u can send special characters as well!

Anirban answered on Nov 16, 2019 at 3:43am

"RingCentral's service sends individual messages up to 160 characters and can concatenate longer messages up to 1000 characters. "

As per the link here: https://ringcentral-faq.readthedocs.io/en/latest/sms/

1000 characters in both inbound and outbound SMS

ref: https://forums.developers.ringcentral.com/questions/774/sms-faq.html

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales