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Tasks: Functionality limited in new app?

Tags: team messaging

Jun 26, 2020 at 2:19pm • 6 replies • 4 likes

theresa-clemons

It seems the Task functionality has been significantly cut back on the new RingCentral app....is that true, or are we just missing how to make it work as it did in Classic? The ability to reply to tasks so that the conversation was traceable was pretty key...

MSK Downtown on Mar 24, 2021 at 9:15am • 0 likes

This new app is awful... not being able to reply to tasks is making things very difficult. We are also being cut off on how long we can make our tasks. You have taken a great app, and made it not helpful at all. Sooo beyond unimpressed. Does anyone have a better app to use for chats, groups, and tasks? I would love to switch to something more like the Ring Central CLASSIC app. Because we are now paying for a useless app.

Sam Henry on Jan 12, 2021 at 3:41pm • 0 likes

I presume you all are still having this issue right? Have we heard any updates on a fix? I'm still using my phone when needing to reply to tasks.

william-rosa on Aug 17, 2020 at 10:41am • 0 likes

I've been asked the very same thing today. Will the task comments be implemented on the new app?

Sam Henry on Sep 13, 2020 at 8:27pm • 1 likes

So glad to see others are facing this same issue. Looking forward to replies coming back to the desktop app.

William Dunn on Feb 10, 2021 at 9:45am • 1 likes

Yep, this is a big one and very surprised that this has not yet been corrected/added yet. Any ETA to when this much needed function will be avail?

1 Answer

william-rosa answered on Aug 19, 2020 at 4:06am

RC community team has replied my question about this on https://community.ringcentral.com/articles/29853/ringcentral-app-for-desktop-is-here.html

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