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Call Disposition in SalesForce

Tags: ringcentral

Sep 1, 2020 at 10:33am • 2 replies • 0 likes

Om Shastri

Hi,

When we select the Call Disposition and Save, it always shows as Disconnected and not the actual Disposition on Task

It only happens for some users? What can we do to fix it?

2 Answers

Jenn-Community_Moderator answered on Sep 1, 2020 at 10:51am

Hello Om,

Thanks for posting this question. Seems like we don't have a support ticket for this, I would highly suggest you create a case here, so our Integration Support will call you at your most convenient time.

Click here to create a case Contact Support

Thank you!

Om Shastri answered on Sep 1, 2020 at 11:22am

I already did. Thank you

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