The file would have been located here C:Users[user's name]AppDataLocalRingCentralSoftPhoneUpdateRingCentralPhone-19.2.2.msi
We need this file to uninstall a prior version and and install the updated version.
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Can you check here once:
https://support.ringcentral.com/download.html
https://support.ringcentral.co.uk/s/download?language=en_GB
I need this older version as well, cannot update or uninstall on my PC currently as it's looking for this file.
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