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EZLynx Integration

Tags: integrations

Sep 22, 2020 at 11:58am • 1 replies • 0 likes

Scott Cameron

Hello all. So, I am not a computer whiz, know no code beyond what I learned in the 80's. I spoke with EZLynx and they gave me a link which will allow a pop to the client account. I found this article https://support.ringcentral.com/s/article/RingCentral-Phone-Desktop-How-to-Trigger-EZLynx-Window-Matching-Incoming-Call-Number?language=en_US from Sept. 2019. I have looked through every RC app, admin portal and user portal and can find nowhere in settings that I can add this. I was directed my RC to the developers site, but again, I can't develop much more than a bad hangover. Anyone got any ideas for me? Thanks!

1 Answer

Phong Vu answered on Sep 22, 2020 at 2:19pm

The RingCentral Phone Desktop app they referred to is not the RC app. But it is the app you can download from this link.

Once you download and install on your desktop, follow the instruction on the article to setup.

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