New Feature request : Put a call on hold without having to answer it first
Sep 30, 2020 at 12:23pm • 2 replies • 1 likes
Dany Robitaille
I wish we could put an incoming call on hold, without having to answer it first. Thanks !
on Sep 30, 2020 at 1:45pm • 0 likes
@Dany Robitaille Thanks for sharing this idea.
We'd ask that you add it to the Ideas Portal found HERE.
This way, we can more efficiently route to our product teams for their review.
1 Answer
answered on Sep 30, 2020 at 1:45pm
I could say that it is not possible, nor a standard behavior. All you can do is to put the incoming call to a call queue.
0
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder