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To access the service

Tags: sms and text messaging, integrations

Oct 15, 2020 at 12:37am • 1 replies • 0 likes

Shanthini Devi

Hi Team,

I am Shanthini from OAppS. We are app developers. We are developing a Ringcentral Zoho desk SMS integration.

My RingCentral application ZDeskRingCentral is in a production active state. But when I tried to use the production account it shows some warning message. Refer to the below warning.

''Sorry, you don't currently have permission to access this service. Contact your administrator to change permissions.

Kindly anyone helps me with this.

Thanks and regards

Shanthini

OAppS

1 Answer

Phong Vu answered on Oct 15, 2020 at 6:55am

It looks like you are using wrong username/password combination. Can you login the service web with that username and password? Check with your account admin user who setup your user extension so he might be able to help also.

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