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Call Handling by State

Tags: advance rule

Oct 23, 2020 at 12:51pm • 1 replies • 0 likes

Matt Mullen

I am trying to set up Call Handling to forward all calls from certain states (using area codes) to a particular extension. I know I can do this by adding an advanced call handling option, but can I bulk import the area codes I want somehow? One at a time, for over 300 area codes will be horrible. Thanks.

1 Answer

Jenn-Community_Moderator answered on Oct 23, 2020 at 1:57pm

Hello @Matt Mullen. That would be awesome! However, as of the moment, we don't have this kind of feature that allows entering the code all at once. I would highly suggest posting this idea HERE. I will also share this with our Product Manager. Thank you!

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