Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Change phone number of extensions

Tags: phone number

Dec 7, 2020 at 3:43am • 2 replies • 0 likes

Smore

Is it anyway possible to change the phone number assigned to a user in extension. I am able to find change extension number but not phone number.

2 Answers

Jessica-Community_Moderator answered on Dec 10, 2020 at 8:26am

Hi @Suresh More, you're able to change extension numbers via the path Anirban advised of, but to change an entire phone number you will need to contact support.

Anirban answered on Dec 7, 2020 at 4:43am

Go to Users > User list > Users With Extensions you will get all the User and extensions, then select a user

User Details > Phones & Numbers,

Then you can see Phone tab. You can able to change the phone number from there.

Hope this helps

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales