Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Permission error while Graduation process.

Tags: graduation

Dec 7, 2020 at 8:28am • 3 replies • 0 likes

Jaison Thomas

Hello there, I am new to the graduation process. I am client id is +441135430694. Even if I have included Read Call Recording permission. But still i am getting permission error in sandbox. I know iam close in graduating the app for the production server. please help, how to resolve this issue .

3 Answers

Robert McMenemy answered on Dec 10, 2020 at 5:47am

Seems that the reporting takes a while to update with the completed graduation requirements happened to me also

Jaison Thomas answered on Dec 9, 2020 at 9:18am

I am calling Read Call Recording , and also getting the data. But still in my

Exercise all requested permissions report ...it is in red color.

Phong Vu on Dec 9, 2020 at 4:43pm • 0 likes

I still cannot figure out what all the APIs you calls and what all permissions you added to your app. Can you provide more details or give me the app client id.

Phong Vu answered on Dec 7, 2020 at 6:27pm

What error and what API do you call in your app?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales