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Call Recording Announcement on Internal Calls

Tags: call recording message

Dec 10, 2020 at 10:27am • 1 replies • 0 likes

Barrett Loveless

Our facilities use the Automated call recording feature on all calls internal/external. Our recording announcement is tailored for calls of an external nature (inbound/outbound). Due to this, our message is around 13 seconds long.

Our office staff ends up hearing this message hundreds of times a day when communicating amongst themselves.

I would like to request a feature update that would allow a company to disable the recording message on internal calls only. This would improve workflow and allow for an increase in productivity.

1 Answer

Anirban answered on Dec 10, 2020 at 10:53am

For any new feature request or suggestion please put your idea here: https://ideas.ringcentral.com/

The RingCentral team will review the idea and check if the feature already exist or a new idea and will get back to you and can be implemented in future.

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