Error MSG-242 feature not available
Jan 28, 2021 at 10:53am • 1 replies • 0 likes
lee-jernigan
I'm getting a MSG-242 error when trying to use the send sms call from a sandbox account.
1 Answer
answered on Jan 28, 2021 at 12:46pm
Your sandbox main company number?
0
on Jan 28, 2021 at 12:50pm • 0 likes
on Jan 28, 2021 at 1:01pm • 0 likes
Was the number you tried end with this 4 digits (xxx)xxx-5310? If that is the one, try it now.
BTW, if you need to send from the main company number, only the admin user can login and use that number to send SMS messages.
on Jan 28, 2021 at 1:21pm • 0 likes
That was the number that I was using. I've tried again and now I'm getting error code MSG-304.
on Jan 28, 2021 at 1:26pm • 0 likes
It is because the number does not belong to the user extension who logs in your app.
See this example code to detect. If I rember correctly, the extension 103 owns that number.
on Jan 28, 2021 at 1:37pm • 0 likes
Alright, thank you for the help
on Jan 28, 2021 at 2:10pm • 0 likes
I've gone in and added a new number that ends in 1478 to the extension that the sandbox account uses and now I am getting the MSG-242 error again when trying to use the new number.
on Jan 28, 2021 at 2:33pm • 0 likes
Not sure why SMS was not enabled automatically for new number. But it is now.
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