Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Why can't I see a team description on the right hand side of "details"

Tags: team messaging

Dec 9, 2020 at 6:11am • 1 replies • 0 likes

Kelly Brown

My teams utilize the team description and some people can see it on the right hand side where you can see all of the members etc. My description is only at the very top of the entire conversation and it causes me to forget to update it.

How can I get it pinned to the "details" section of the chat?

1 Answer

jennifer-frankman answered on Mar 8, 2021 at 1:37pm

I'm having the same problem. Does anyone know of a solution?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales