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Need more ring time

Tags: number of rings

Feb 12, 2021 at 7:48am • 2 replies • 0 likes

Stellar Restoration Services

I need to change the amount of rings before a call is transferred to our cell phone. We get about two rings then it transfers but we need a longer time to answer. Please help

2 Answers

Anirban answered on Mar 21, 2021 at 11:23am

You can always configure the RingTime from your online portal here under Users--> Settings--> Call Handling & Forwarding there is an option "Set the number of rings " where you can set the Ring number and time.

Mary-Community_Moderator answered on Feb 12, 2021 at 7:57am

Hello @Stellar Restoration Services, here's a KB Article on how you can adjust number of rings on your forwarding numbers.
https://support.ringcentral.com/article/9758.html

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