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Can we assign CNAM to individual users direct number

Tags: cname

Sep 10, 2020 at 2:03pm • 2 replies • 0 likes

bojan-tomas

Can we assign CNAM to individual users direct number? When they calling out beside showing their Caller ID Phone number to show heir personal name.

2 Answers

Gene Kucher answered on Mar 22, 2021 at 10:53am

Wait - we want this too! We have 50 numbers with generic names assigned to them, like "CHICAGO, IL", instead of company name or better yet, Individual names. Seems like, all we have to do is open a ticket, and it would be taken care of. Why not allow us to set caller ID names on RingCentral admin portal? Thank you!

Jenn-Community_Moderator answered on Sep 11, 2020 at 8:07am

Hello Bojan,

Yes, we can change that. It would be best if you opened a case here, and one of our phone support will be contact you as soon as possible.

Thanks!

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