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How to create and update Internal Contacts?

Tags: rest api

Apr 16, 2021 at 4:19pm • 2 replies • 0 likes

Francisco Sosa

Hi I am using this endpoint to get the list of Contacts

https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/directory/entries

However, I would like to know if there is a way to create a new entry or to update some existing one through the API?

Regards

2 Answers

Francisco Sosa answered on Apr 17, 2021 at 8:19pm

Hey, this is very useful. I am very new working with RingCentral, @Anirban could you share with me the API to add (create) users within the same organization? The extensions APÏ I guess, please

Regards

Anirban answered on Apr 17, 2021 at 5:06am

There are basically 2 kind of contact: Internal and External contacts.

Internal contact are basically users within the same organization. Any new user added in an extensions will be automatically added in your internal contacts.

For external contacts you need to create it as it is specific to extensions and external to organization. You can create, update or delete external contacts even with APIs here

Francisco Sosa on Apr 17, 2021 at 8:20pm • 0 likes

Hey, this is very useful. I am very new working with RingCentral, @Anirban could you share with me the API to add (create) users within the same organization? The extensions APÏ I guess, please

Regards

Francisco Sosa on Apr 17, 2021 at 8:24pm • 0 likes

To be clear I need POST and PUT endpoints to add and update an Internal Contact. Could you share them with me?

Regards

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