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Sending Fax using API only send first page (Cover page)

Tags: rest api

Apr 25, 2021 at 7:44pm • 1 replies • 0 likes

Ben Goldstein

Am sending faxes using the API in Sandbox. Am using curl in my app and have sent to a variety of fax machines/services. It is always only sending partial faxes with just the first page. Sending directly from the API reference on ringcentral site also does the same thing so the issue isn't how my app is programmed.

Office API Reference | RingCentral Developers

1 Answer

Phong Vu answered on Apr 26, 2021 at 6:54am

This is a known issue and the dev team is working on fixing it. You still can graduate your app to the production and sending fax on production account would not have this problem.

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