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New RingCentral desktop app - Team sort order

Tags: ringcentral app, message, ringcentral app

Apr 27, 2021 at 11:47am • 2 replies • 0 likes

barry-elk

Hello
In RingCentral Classic, I could create folders, add teams to folder and in the left sidebar, the teams would automatically sort top to bottom in recency. ie - a new post in a team would push that team to the top of the folder list (in addition to bolding the team name.)

In the new Ring Central (Mac M1) - the order of the teams seems to be fixed within the folders. I can drag a team to the top and it stays there. A new post in another team turns the team bold but does not re-sort the order of the teams within the folder.

All of my Direct Messages re-sort correctly - but none of them are in folders. So I'm thinking it is a folder function.

Anyone else see the same behavior?

2 Answers

Mary-Community_Moderator answered on Apr 27, 2021 at 1:10pm

Hi @barry-elk, that's the current behavior of folders in the new RingCentral app.

barry-elk answered on Apr 27, 2021 at 2:29pm

Frustrating that I have to submit an idea for a feature that was removed...

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