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jessica-community-moderator Posted · · Becky-Community_Manager edited ·

Migrating from RingCentral Meetings to RingCentral Video

Your video meetings are about to get even better. We’re updating your RingCentral Office plan at no additional cost with RingCentral Video from the older capability of RingCentral Meetings.

Your RingCentral Office account will be upgraded to RingCentral Video as the video meeting during 2021. You will receive at least 30 days advanced notice with details. Let us know if you are interested in upgrading to RingCentral Video now.

Once your account has been upgraded, you and your team will have access to these great new features:

We've put together some additional guides for users and admins on how to start using RingCentral Video once you've migrated. Learn more here:

For Users
For Admins

Below, you'll find a helpful webinar about transitioning to RingCentral Video. Please take a look and don't hesitate to reach out with questions!
RingCentral Video Transition

ringcentral meetingsringcentral video
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What's the timeline on the upgrade, and will the SuperAdmin's be notified?

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Hi Joe,

We're migrating accounts in waves January through April. Your account manager will have more details for your specific dates. Admins will be emailed with additional information when their account is up for upgrading.

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So I just discovered that the "better" RingCentral Video does NOT include remote control. Why was the remote control feature left out of the "better" RingCentral Video product?

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Hi Robert, Thanks for pointing this out. Our Product Team is aware of this and it's currently on the roadmap. We will provide updates when there is confirmation of timeline.

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