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Home » Users
Notifications Not Showing
Tags: notifications
Jan 30, 2022 at 8:25pm   •   2 replies  •  0 likes
Pam Gilchrist

I used to get a notification that would tell me if there were unread messages. This hasn't worked in months.

on Jan 31, 2022 at 7:18am   •  0 likes

Hi @Pam Gilchrist, may I know where you got the notifications before?

1 Answer
answered on Jan 31, 2022 at 4:56pm  

I was having the same issue. Once I updated all my apps the notifications started coming through. I removed then redownload the app on my computer and that seemed to do the trick. Good luck. Ring support was very helpful.



 0
on Feb 1, 2022 at 7:05am   •  0 likes

Thank you for sharing your troubleshooting steps, @Cynthia Jones.

@Pam Gilchrist Feel free to do the same and mark this answer "accept" if it helped you.



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