I used to get a notification that would tell me if there were unread messages. This hasn't worked in months.
Best answer by ccjmentalhealth
View original
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
Userlevel 2
Hi @Pam Gilchrist, may I know where you got the notifications before?
I was having the same issue. Once I updated all my apps the notifications started coming through. I removed then redownload the app on my computer and that seemed to do the trick. Good luck. Ring support was very helpful.
Userlevel 2
Thank you for sharing your troubleshooting steps, @Cynthia Jones.
@Pam Gilchrist Feel free to do the same and mark this answer "accept" if it helped you.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.