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Add Phone Number that Several Users Can Access

Tags: phone numbers

Mar 1, 2023 at 11:16am • 1 replies • 0 likes

maria vaysman

Hello, I would like to add a second phone number to my account that can be accessed and used by several people in my organization. I would like this phone number to have capability to send and receive texts (calling optional).

Is there a way to enable this in RingCentral?

Mary-Community_Moderator on Mar 1, 2023 at 2:36pm • 0 likes

Hi @maria vaysman, a phone number can only be assigned on one extension and can only send an SMS when you log in with its credentials on the RC App.

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