Skip to main content
Solved

API access to delete the call recording

  • 18 November 2019
  • 2 replies
  • 1862 views

I am not able to find API to delete call recordings. One of my customers does not want data to be in multiple clouds - customer requests to download the recording into our cloud and remove recordings from RingCentralCloud.

2 replies

Userlevel 2
Badge

Unfortunately, there is no separate API to delete only the call recording. However, you can delete the call log record which has the recording you want to delete.

To delete a call log record, make a DELETE request to the following endpoint :

"/account/~/extension/~/call-log/[recordId]"

In below link where u can find the documentation.

https://developers.ringcentral.com/guide/voice/call-log/reading-call-log

Reply