Question

Avg Speed of Answer

  • 23 April 2024
  • 1 reply
  • 40 views

I need to include the average speed of answer in the Power BI Dashboard, and I'm using the Analytics API to pull data. Could you provide me with the formula for calculating the average speed of answer?


1 reply

Can you set and check the callSegmentsDuration result.

screen-shot-2024-04-24-at-20050-pm.png

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