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Question

Caller ID when forwarding to external phone

  • 30 January 2024
  • 0 replies
  • 90 views

Hello,

When I forward the call from call queue to an external phone using a custom rule, I want the receiving external phone to not see the personal caller ID of the caller. I want the receiving external phone to show this is a forwarded call from RingCentral call queue. Is this possible?

Thanks

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