Calls are being restricted until I update the Emergency response location but it will not update. All address info is correct. Unable to get support by phone or chat. My business at stand still. Totally unacceptable!
Calls restricted because Emergency Response location will not update Texas
I have the same issue and managed to find a solution to help some of my users.
First make sure they update their RC system to the most recent version.
Then after it is updated, I can do under their User profile in the Admin Portal and then manually type in a new address for their emergency address.
This seems to be working for me. Let me know if that makes since
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