Dealing with the "license limit has been reached" error

Developers testing our SCIM API may sometimes receive the error below. This error is most often encountered by developers in our sandbox environment where only a limited set of licenses are provisioned to any given account.

{
"schemas": [
"urn:ietf:params:scim:api:messages:2.0:Error"
],
"status": "403",
"detail": "License limit has been reached."
}

To resolve this error, developers must have an unassigned extension with a digital line in their account prior to creating a user via the SCIM API.

Log in to the RingCentral Admin Portal and add an unassigned extension to your account. Then try calling the [create SCIM user endpoint][1] again.

![4682-rtaimage.jpeg][2]

You can access the RingCentral Admin Portal below:

- [Sandbox][3]
- [Production][4]


[1]: https://developers.ringcentral.com/api-reference/SCIM/scimCreateUser2
[2]: https://uploads-us-west-2.insided.com/ringcentral-en/attachment/4682_rtaimage.jpg
[3]: https://service.devtest.ringcentral.com
[4]: https://service.ringcentral.com