Do you have to create an 'App' for any / all API use?

We are wanting to pull call log and analytics data into our data warehouse for further analysis. Do we have to create and test an 'app' to get the production credentials and pull data daily? We aren't actually building an application but will most likely use SSIS etc. to pull the data from the API.


Best answer by Phong1426275020 12 July 2023, 19:20

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Yes. You have to create an app, select app scopes that your app will need access (explore the API reference and see what permission the API requires).

Check out the Dev Guide to learn how to create and setup an app.

Terry, are you able to share how you achieved this please? I have a similar use case.