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Question

Have an active subscription for SMS, but not receiving any webhook events

  • 9 July 2020
  • 1 reply
  • 501 views

I use AWS lambda running node JS. In my service, I have established a subscription, but I receive no events whatsoever.

this is the subscription:

{
"uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/eb55a123-1f0f-46c4-9c90-cbe8554616c7",
"id": "eb55a123-1f0f-46c4-9c90-cbe8554616c7",
"creationTime": "2020-07-08T20:18:12.960Z",
"status": "Active",
"eventFilters": [
"/restapi/v1.0/account/247984004/extension/247984004/message-store/instant?type=SMS"
],
"expirationTime": "2020-07-15T20:18:12.960Z",
"expiresIn": 538066,
"deliveryMode": {
"transportType": "WebHook",
"encryption": false,
"address": "https://api.dev.orangetheoryfitness.net/sms/v1/smsreply"
}
}

Any help appreciated

1 reply

Userlevel 2
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Look like this address (https://api.dev.orangetheoryfitness.net/sms/v1/smsreply) is not publicly accessible. It seems AWS api endpoint requires authentication token.

you can test your app on a local machine to double check if your webhook setup is working well.

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