Question

Help with RingCentral Embeddable Widgets for ClickUp, Embedding RingCentral Glip API (no development experience)

  • 7 April 2021
  • 3 replies
  • 717 views

Hello everyone,

I am using a platform known as ClickUp to better organize my team and company. I would like to integrate or embed RingCentral in it, and it does give you the option and embed space to do so. However, with no technical knowledge whatsoever, I am unable to get it to work past showing the login. It does show the RingCentral popup and will redirect me to the RingCentral login, but once I click through the site, it doest not take me back, nor does it login on the widget in ClickUp. If anyone knows of any solutions, please let me know. And if I'm just being dumb then please by all means let me know as well haha talk soon and stay safe everyone!

Manuel


3 replies

hi @Manny Martinez Can you share more about the "embed space" at your platform, screenshots or others?

For RingCentral Embeddable, you can embed it with JS script or iframe src.
https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/get-started.md

Hello @Embbnux Ji, thank you for replying! Yes of course, I've attached a screenshot and the application's name is ClickUp. I have been using that exact code sequence, for both JS and iframe.

It shows the login for RingCentral, but when I click on that and it goes to verify against the RingCentral database (I enter my RingCentral account info), I never achieve login and I am not redirected back to ClickUp. It just keeps me on the "Loading..." screen. The app does not update either.

As the post says, not much development experience here, but the JS and iframe looked feasible. If I am making a mistake please let me know where!

Screen Shot 2021-04-09 at 11.23.56 AM.pngScreen Shot 2021-04-09 at 11.26.31 AM.pngScreen Shot 2021-04-09 at 11.26.50 AM.pngScreen Shot 2021-04-09 at 11.27.27 AM.png

Seems that you are not using Chrome browser. Can you try if it can work at Chrome?

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