Hello, we signed up for High Volume SMS using a RingCentral number. Used the web app to send a bulk message to several thousand recipients. Now I'm trying to download a report on the campaign using the button in the web app but it just spins indefinitely with no report generated. Is there a way for me to extract data on messages successfully delivered or failed? I also am looking to report on any numbers that elected to opt out of future texts.
High Volume SMS reports
Can you post this to the Feedback channel from the app? I will reach out to you from there.
For getting opted-out numbers. Open the Settings page and select the "Opted-out Numbers" option
Thanks
Thanks for the reply, Phong. All of the sudden this morning I was able to download the report. I was also able to view opt-outs where you suggested. I'm all set now.
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