Hot desking device ordering

  • 19 April 2024
  • 1 reply

I am trying to update the phone number of an existing “Unify Office for Desktop” device with a phone number from the inventory with the following code and it gives me:

"errorCode" : "ORD-104",

"message" : "Hot desking device ordering is not available for current account"

$body = array(

'phoneLines' => array(


'id' => '687039071'




$r = $platform->put("/restapi/v1.0/account/~/device/1519215071", $body);

A screenshot of a number inventoryDescription automatically generated

Best regards,


1 reply

That API won't work for your use case. Can you try this API instead to see if it helps. It may not be possible to change the phone number of a hard phone via API.

Let me know if it helps or not so I can work on searching for another solution.