How is resending SMS handled?

  • 19 May 2020
  • 1 reply

Using Python and and RingCentral SDK I made an app that would send an SMS message to phone numbers listed in a file in succession. After polling the message store I noticed that some of the messages had a "messageStatus" of "sendingFailed". I was wondering how this case is handled. Does the API attempt a resend on your behalf, or do you make another message request in hopes the next one succeeds?


Best answer by Phong1426275020 20 May 2020, 01:55

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The system will automatically resent for 3 times. You can also check the "smsSendingAttemptsCount" to see if it reached the max value. It can be "sendingFailed" or "deliveryFailed".