Question

How to get recording type audio/x-wav?

  • 23 February 2022
  • 3 replies
  • 868 views

Hi!

According to this page (https://developers.ringcentral.com/api-reference/Call-Recordings/listCallRecordingData) API allow to download .wav files. But I can't find any settings or query parameters to specify that I want to receive .wav files, not mp3.

I found this old topic, but looks like it solution is deprecated:

https://support.ringcentral.com/article/Convert-RingCentral-On-demand-Call-Recording-Waveform-File-Format.html

Can anyone help with it please?

screenshot-2022-02-23-193156.png


3 replies

Grab the recording id, then call this endpoint to get the content details.

You can get the recording id or the uri from the response of this endpoint .

Unfortunately this endpoint return only .mp3 recording (audio/mpeg content type).

My question about how download exactly .wav file.1645698802765.png

If anyone need the answer: Possibility to download .wav is available only in production environment.

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