Question

Is it possible to identify (from Telephony Session Notifications) if a call went to voicemail (vs getting picked up by a person)

  • 13 August 2020
  • 1 reply
  • 315 views

I'm already receiving Telephony Session information. Given that data, is it possible to extrapolate if an outgoing call was picked up by a person vs if that call connected to voicemail?


1 reply

No, unfortunately not for outbound calls because we get the same connected signal for both cases.

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