I want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions to my application in order to go to the next step?
(https://developers.ringcentral.com/api-reference/IVR/createIVRPrompt) in my PHP application. The code is working fine and I am able to send the request to RingCentral. However I am getting the following error.
{
“errorCode”: “InsufficientPermissions”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“errors”: [
{
“errorCode”: “CMN-401”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“permissionName”: “EditAccounts”
}
],
“permissionName”: “EditAccounts”
}
Missing Permissions? IVR editing
The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.
Every time you answer, you guide me in the right direction. You also answer so very quickly. I appreciate you.
I added the request to the developer section.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.