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My Sandbox account login credentials have been wiped out as well as JWT credential

  • 13 September 2022
  • 5 replies
  • 323 views

Hi RingCentral,

I have just found out that I don't have my Sandbox account login and JWT credentials anymore:

1663086329693.png

1663086374412.png

Can somebody comment on this please.

Best,

Nikolai Chashchin

5 replies

I am also experiencing this issue. because of this I cannot access my sandbox account.

I am having the same problem. Looks like RingCentral's Sandbox environment is down. Has any one seen this kind of issue before and how long does Ringcentral take to resolve such issues? @ringcentral-admin @ringcentral @Becky-Community_Manager

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There is an outage in the sandbox environment again. The team is alerted and they are working on restoring it.

Please stay tuned.

Thanks, Phong

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Sandbox service is back to normal now.

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