The URI rcmobile worked for the Ring Central Phone app but does not work for the RC App. Since the RC Phone app is being retired and replaced by the RC App, this rcmobile URI needs to be updated to work correctly with the RC App. This is a critical problem that needs to be addressed. This rcmobile URI allows for third-party apps to call out using Ring Central. This is a big deal.
Here is the Ring Central link: https://developers.ringcentral.com/guide/voice/uri-scheme
Here is the Cloze link that describes the same code/line that needs to work with the RC App: https://help.cloze.com/help/how-do-i-call-or-text-via-ringcentral-from-cloze
These two lines of code need to work with the RC App STAT!
Making phone calls: rcmobile://call?number=
Texting: rcmobile://sms?number={value}&type=new
Need an Update to custom rcmobile URI scheme that works with new RC App (Glip)
Hi Nicholas,
It looks like we haven't defined one for the RC App yet. I will discuss internally and hopefully we will implement it soon.
Thank you, this would help as we have plugins in applications that currently rely on this.
Now that we can't use the RC phone app at all, not having this option is a real problem.
we like to use the rcmobile://sms?=number function to put a link with a phone number in our slack channel that automatically opens the app to text that number
Please advice when this is fixed ASAP
I agree with Paula and Roozbeh. I need ASAP a solution to this issue. This used to work on desktop and mobile.
Is there any update on this?
I see in the documentation there is this to place a call:
rcapp://r/{phone-number}
But is there an equivalent to this to send an sms message?
Can you guys do me a favor by giving your company name here. I am collecting customers/users inputs to make my request for supporting URI Schemes higher priority. Thanks
Looking into alternative providers that do support this. This is crucial to my business. if anyone knows of platform that offers URL Scheme to send sms please post
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