Hello.I understand that call recording files are held by RingCentral for 90 days before being deleted.We are trying to get our RedBox system set up to archive these calls. As a contingency we are looking at SFTPing them before our 90 day limit hits. Does anyone know if I start downloading them now via SFTP they will be flagged on Ring Central's system as being downloaded already, or deleted? I don't want to interfere with our potential system which is in development but am a bit concerned that we may loose files if not sorted soon. Many thanks
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We do not have flag to mark call recordings being read/dowloaded I believe.
Default Retention policy is 100K recordings/90 days which ever is first : https://support.ringcentral.com/article/2178.html
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