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Question

Shortened URL being blocked

  • 25 September 2023
  • 1 reply
  • 243 views

Good day!

We are using Ring Central to send SMS to some of our customers. The SMS contains a shortened link to our ordering form. The original ordering form is very long and would use up the SMS character limit.

However, the shortened link is being blocked. Any advice?

Here's an example of our link that's being blocked.
bats.to/SsENsp

1 reply

Userlevel 2
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Yes, most of shortened URLs will be blocked by mobile carriers. Read this best practice guide. It's for high volume SMS but most of those guides also applied to enhanced business SMS too.

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