I do not know my childhood nickname
Unable to reset password at Sandbox Account Portal
I moved this into a private conversation (since it is discussing passwords).
Have you been able to login to the Sandbox Account Portal previously or is this your first time? https://service.devtest.ringcentral.com
If it is your first time, did you receive the email which contains the link to reset your password?
Have you been able to login to the Sandbox Account Portal previously or is this your first time? https://service.devtest.ringcentral.com
If it is your first time, did you receive the email which contains the link to reset your password?
Thanks Benjamin,
No, because I do not know the password, I tried Reset at Sandbox Account Portal but I do not know the childhood nickname.
No, because I do not know the password, I tried Reset at Sandbox Account Portal but I do not know the childhood nickname.
No worries Daniel.
Could you please send me an email with your RingCentral Main Company Number to: benjamin.dean@ringcentral.com
Could you please send me an email with your RingCentral Main Company Number to: benjamin.dean@ringcentral.com
9496293581
An application was created for this sandbox account earlier today. Could you please tell me the name of this application?
I am not trying to be difficult, merely thorough for security's sake.
Also, I am curious if you were able to login earlier today to create the application (please do still send the name of this application), why are you unable to login now?
Also, I am curious if you were able to login earlier today to create the application (please do still send the name of this application), why are you unable to login now?
I created test, but it also had the same secret question what is your childhood nickname.
test
Can you Delete Test, i am trying to login to SBX1 but I am getting this secret question I do not know?
Please answer your security question to reset passwordWhat was your childhood nickname?
Answer (Not case sensitive):
Please answer your security question to reset passwordWhat was your childhood nickname?
Answer (Not case sensitive):
![](https://service.devtest.ringcentral.com/RCLibX/assets/skins/default/img/panel/sp.gif?v=8.02.7638)
or send a password reset to my email
I have updated the password for your Sandbox account to be: P@$$w0R|)
Please use this password with your Sandbox Account Main Company Number to login to the Sandbox Account Portal (16282227703)
Once you have logged in, please reset the password.
We haven't added the feature to delete applications yet. It will not hurt anything to have it around, but if you would like to no longer see it, you can submit a Developer Support case to have it deleted.
Please use this password with your Sandbox Account Main Company Number to login to the Sandbox Account Portal (16282227703)
Once you have logged in, please reset the password.
We haven't added the feature to delete applications yet. It will not hurt anything to have it around, but if you would like to no longer see it, you can submit a Developer Support case to have it deleted.
Thanks Benjamin you are great and awesome!!!
Sorry! Your phone number and password do not match.
Username 16282227703
Password P@$$w0R|)
Not working
I am going to https://developer.ringcentral.com/login.html#/
Putting this number in +16282227703 and this password P@$$w0R|)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1460272/RackMultipart20160802-16724-ih0mls-devlogin_inline.png?1470169233)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1460273/RackMultipart20160802-115205-ohnt2p-sorry_inline.png?1470169296)
I am going to https://developer.ringcentral.com/login.html#/
Putting this number in +16282227703 and this password P@$$w0R|)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1460272/RackMultipart20160802-16724-ih0mls-devlogin_inline.png?1470169233)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1460273/RackMultipart20160802-115205-ohnt2p-sorry_inline.png?1470169296)
You were asking how to login to the Sandbox Account Portal (that's where you use these credentials, not in the Developer Portal).
Sandbox Account Portal URL: https://service.devtest.ringcentral.com
(Use your Sandbox Main Company Number and the password I provided)
Developer Portal URL: https://developers.ringcentral.com
(Use your normal RingCentral User Extension Credentials)
Sandbox Account Portal URL: https://service.devtest.ringcentral.com
(Use your Sandbox Main Company Number and the password I provided)
Developer Portal URL: https://developers.ringcentral.com
(Use your normal RingCentral User Extension Credentials)
So i do not use the number 6282227703, I use 9496293581
I just tried logging into https://service.devtest.ringcentral.com
username 9496293581 password P@$$w0R|)
Error Phone Number and Password Do Not Match
username 9496293581 password P@$$w0R|)
Error Phone Number and Password Do Not Match
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1460281/RackMultipart20160802-79649-5j2gur-donotmatch_inline.png?1470170904)
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.