I have a current RingCentral account, and want to add a new line to the account with 2 extensions on that new line. Ext 1 will ring on my cell phone, ext 2 will ring on another employees cell phone. Please advise best way to do this.
What is the best way to to add a new number w/ 2 extensions to current account?
Did you mean to share 1 phone number with 2 users (Ext 1 and Ext 2)? If yes, I don't think it is possible except using the main company number and the extension number e.g. 1234567890*101, 1234567890*102
But if you want to add a direct number to each extension, just log in for your production account: https://service.ringcentral.com. For the sandbox account https://service.devtest.ringcentral.com. Then select a user (if you don't have a user other than 101, click the "+ Add User" button) and select the "Phones & Numbers" tab then "Add Direct Number". then follow the instruction to assign the number to the extension.
Let me know if this is not what you really want.
But if you want to add a direct number to each extension, just log in for your production account: https://service.ringcentral.com. For the sandbox account https://service.devtest.ringcentral.com. Then select a user (if you don't have a user other than 101, click the "+ Add User" button) and select the "Phones & Numbers" tab then "Add Direct Number". then follow the instruction to assign the number to the extension.
Let me know if this is not what you really want.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.