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Question

Actin - Prod Refresh token issue

  • May 18, 2021
  • 4 replies
  • 760 views

Looks like both auth token and refresh token has expired. Please suggest how to get new token.

Application name is ‘Actin’ and client_id is ‘LKszrWSjS26fhbXY7xB9Kw’

4 replies

PhongVu
Community Manager
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  • Community Manager
  • May 18, 2021

When both access token and refresh token expire, you have to re-authenticate (login) and that is all you need to do. It is the same as after you logout, then you re-login.


  • Author
  • New Participant
  • May 18, 2021

  • Author
  • New Participant
  • May 18, 2021

this is response i am getting using refresh token through postman.

{
"error": "invalid_grant",
"errors": [
{
"errorCode": "OAU-212",
"message": "Token type mismatch"
}
],
"error_description": "Token type mismatch"
}



PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • May 18, 2021

There must be something incorrect in the way you authenticate or using the code to exchange for tokens. What endpoint you use in Postman to get the token? What language is your app actually written in?