We have a Microsoft Access / VBA application and was wondering if it would be possible to make calls, record those calls and store connection times etc via an API.
Adding ability to make calls through Microsoft Access / VBA
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I have no experience doing VBA development. RingCentral provides industry-standard Restful API. So as long as your code can invoke Restful API, it is possible. Please post detailed questions when you have them.
I also don't have experience with VBA, but here is some regular VBScript I wrote a while back to send a fax with the RingCentral REST API which might help.
https://github.com/grokify/ringcentral-sdk-vbs/blob/master/demo/demo_fax.vbs
https://github.com/grokify/ringcentral-sdk-vbs/blob/master/demo/demo_fax.vbs
If you enable the Click to Dial/Fax option in your RingCentral desktop application, you can use the following VBA code assigned to a Command Button to initiate the call programmatically.
Note: Change "Me.txtPhone" to the relevant field on your MS Access form.
Alternately, you can use the DLookUp function to refer to a table.
If IsNull(Me.txtPhone) Then
DoCmd.CancelEvent
Else
Application.FollowHyperlink ("callto:" & Me.txtPhone)
End If
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