We are thrilled to announce the beta launch of RingCentral Embeddable 3.0, the next generation of our powerful toolkit designed to seamlessly integrate RingCentral's communication capabilities directly into any webpage or web application. This release empowers developers to embed a comprehensive RingCentral phone, SMS client, and a host of other features, ushering in a new era of fluid and efficient communication workflows.
RingCentral Embeddable 3.0 builds upon the robust foundation of its predecessors, focusing on enhanced user experience and unparalleled customizability. The best part? It's 100% backwards compatible with 2.x applications, ensuring a smooth and effortless upgrade path without any breaking changes.
What's New and Exciting in 3.0?
Enhanced UI with Side Panel
One of the most significant advancements in Embeddable 3.0 is the introduction of our Side Panel architecture. This innovative design dramatically improves the user experience by allowing access to detailed information without ever leaving the main list view. Imagine effortlessly reviewing call recordings, voicemails, SMS conversations, fax details, contact information, and chat logs, all while maintaining context. This leads to a more fluid and efficient workflow, saving valuable time and clicks.
Dynamic Call Widgets
We're also incredibly excited to introduce Call Widgets, a brand new capability that transforms the in-call experience. Developers can now inject dynamic, contextual content directly into the active calling interface. These widgets appear automatically during calls, allowing for:
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Real-time Context: Display relevant information such as CRM data, support cases, or customer history directly during a conversation.
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Dynamic Updates: Content within the widgets can be updated in real-time based on the call's context, providing immediate access to critical data.
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Flexible Customization: Built on JSON Schema, Call Widgets offer maximum flexibility for developers to tailor the user interface to their specific needs.
Why RingCentral Embeddable 3.0?
RingCentral Embeddable 3.0 is designed to deliver:
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Seamless Integration: Easily embed powerful communication features into your existing web applications.
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Improved User Experience: The new side panel and call widgets enhance productivity and streamline workflows.
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Contextual Communication: Access critical information precisely when you need it, directly within the communication interface.
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Effortless Upgrade: Enjoy 100% backwards compatibility for a smooth transition from previous versions.
Get Started Today!
We invite you to explore the capabilities of RingCentral Embeddable 3.0 beta and experience the future of embedded communications. Your feedback and suggestions are invaluable as we continue to refine and enhance this powerful tool.
Dive into the documentation and start building with RingCentral Embeddable 3.0 beta today: RingCentral Embeddable 3.x Documentation
