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Dear RingCentral Support Team,

I submitted my application for production approval on 06-02-2024 at 3:20 PM IST, but it has not been reviewed yet. Our company, based in the US, is developing a SaaS Management platform that integrates multiple SaaS applications, including RingCentral.

As a product-based company, we are currently engaged with several enterprise customers. One of our customers is eager to connect their RingCentral account with our platform. It would greatly benefit our operations if you could expedite the review process and approve our application for production.

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Thank you for your prompt attention to this matter.

Sincerely,
CloudNuro

Your app has too many failed API calls and that is why it cannot be graduated to the production. Please check the error and fix the issue to reduce the error rate to < 5% of total API calls in within 48 hrs.

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Hi @Phong Vu When I applied it, there was a <5% error. But no problem, If I create another application and the error is <5% within 48hrs then will that be approved?

Yes, notify me when you have tested the app.

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