bntouch integration through API not working

Unable to connect with and authenticate through the API. I receive a message that my email does not exist in RingCentral. Does Public API access need to be turned on for my account? If so, how do I make that happen?

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Hi Christina,

What is your RingCentral developer account? Also, is it a free developer account or a RingCentral customer's account?

No need to do any settings to turn on/off for accessing RingCentral platform public APIs.

Can you also put some code showing how did you call the API to login?

+ Phong

It is through a RingCentral customer's account. I contacted support and they said I needed to inquire here. Here's an image of the error:

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