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Question

Call routing depending on the incoming call

  • October 19, 2020
  • 1 reply
  • 227 views

I am new to Rigncentral Api. I have two list of phone numbers (List A and List B). Now I want to check incoming calls, and depending on the phone numbers if its falls into List A it will be routed to extension 1 and if List B then routes to ext 2.
Now to achieve this what will be the best way?
Need urgent guidance.
Thanks in advance.

1 reply

PhongVu
Community Manager
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  • Community Manager
  • October 19, 2020

This blog should give you a great overview to start with.

And the Call Control APIs would help you to build your own call forwarding logic.