So I wanted to create a conversational intelligence app by using ringcentral AI APIs.
But I want to know whether they can be used for other dialers such as AirCall/ Twilio etc
If yes, they how?
Yes you can. The interaction analytics API takes the audio from a publicly accessible URI (contentUri). Check with your provider to see how to make the recording content accessible. Normally, it requires a valid access token to be attached to the contentUri, but it could be different from different provider.
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