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We want to pass graduation and be able to set our app to production. There is one endpoint criteria we have not hit 5 times. This endpoint we will not use anymore in our app. I really hope we can avoid having to wait two days for this criteria to clear out before I can apply for production.


The app it concerns is Loyally Freshdesk Call Control

and the endpoint we will not be using anymore is - account/directory/contacts


Can you maybe remove that endpoint so we can graduate the app?


Kind regards,


Jeroen

Hi Jeroen,


Either you send a request to the developer support team and submit a support ticket to request for the waive. Or, double-check if your app does not need to access user contact anymore then remove the ReadContacts permission from the app then graduate it.


Hi Phong,


I will contact developer support concerning this problem. The problem has to do with one of the endpoint criteria and not a permission.


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